Protect Your Client Relationships. Keep What You Built.
Proxy phone numbers that keep your providers and clients connected — without exposing real contact info. Built for home service businesses.
Everything You Need to Protect Your Business
Core features that keep your client relationships secure from day one.
Proxy Numbers
Each booking gets a local proxy number. Providers and clients text through it — real numbers stay private.
Full Message Visibility
Every message flows through your dashboard. See all provider-client communications in real time.
Auto Notifications & Reminders
Booking confirmations, day-before reminders, and follow-ups — sent automatically.
Geographic Number Matching
Proxy numbers match your clients' area codes. Local (312), (773), (847) numbers — not 1-800s.
Recurring Bookings
Set it once for weekly or biweekly clients. Proxy numbers and reminders carry over automatically.
Coming Soon
Features in active development that are becoming production ready.
AI Message Monitoring
Automatic scanning of message content for signs of off-platform solicitation or policy violations. Becoming production ready soon.
Alerting
Get notified when flagged messages are detected — before a client is lost.
Message Filtering & Search
Search and filter through all message history across assignments.
Integrations
Jobber, Housecall Pro, and Zapier integrations for syncing bookings and contacts.
The Problem Every Service Business Faces
When providers have direct access to your clients, the risk is real.
Direct Client Access
When a provider has your client's real phone number, there's nothing stopping them from going direct. For a typical home service client, that's $7,200+ in lifetime revenue gone.
You'll Never Know
It's not uncommon for home service businesses to lose 20% or more of their recurring revenue to contractor poaching — and most owners don't realize it's happening until the client stops booking.
Contracts Don't Work
Non-competes are expensive to enforce and often unenforceable. By the time you involve a lawyer, the client relationship is already gone.
The Big Players Use Proxy Numbers Too
Proxy phone numbers are proven technology used by the biggest platforms in the world.
Google Local Service Ads
When clients call from a Google LSA, Google routes it through a proxy number to track the call. You never see the client's real number — they're protecting their platform.
Yelp & Thumbtack
When clients contact you through Yelp or Thumbtack, they mask the phone number to prevent you from taking the conversation off-platform.
Uber
Drivers and riders never see each other's real numbers. Uber masks both sides so neither party can bypass the platform.
Lyft
Same as Uber — Lyft gives drivers and riders temporary proxy numbers that expire after each ride.
Airbnb
Hosts and guests communicate through masked numbers. Airbnb prevents direct contact to keep bookings on-platform.
DoorDash
Drivers and customers get temporary proxy numbers for each delivery. Once complete, the number is recycled.
If billion-dollar companies use proxy numbers to protect their revenue, why aren't you?
Why We Built ShieldComms
I'm a cleaning business owner in the Chicago area. I lost recurring clients to contractors who went direct — and I didn't realize it was happening until they stopped booking.
So my co-founder, a former engineer at Microsoft and NVIDIA, and I built ShieldComms. We use it in our own business every single day.
Now we're offering it to other home service operators who are tired of losing revenue to the contractors they trained and trusted.
— Jack, Founder
How It Works
Three simple steps to protect your client relationships.
Client Books a Job
A booking is created and a local proxy number is automatically assigned. Example: (312) 555-0147
Provider Gets Proxy Only
Your provider texts and calls through the proxy. They never see the client's real number — and you see every message.
You Stay in Control
Monitor communications, get alerts on flagged messages, and close the channel when the job is done.
Simple, Transparent Pricing
One plan. No hidden fees. Cancel anytime.
$49/month
- Includes 10 active assignments
- ~$4.50/month per additional assignment
- $49 one-time setup (account setup & A2P registration)
Frequently Asked Questions
Do contractors know they're being monitored?
Yes, transparent disclosure is recommended and we provide guidance.
What if a contractor asks for the real number?
You'll see it in your dashboard. You can address it directly.
What happens when a job is done?
The proxy number can be reassigned or closed. If the client texts, it routes back to your business.
Is this legal?
Yes. As the business owner, you have the right to manage your business communications. We recommend informing all parties that messages are monitored.
How does pricing work?
$49/month includes 10 active assignments, ~$4.50/month for each additional. $49 one-time setup.
How do overage charges work?
Additional assignments beyond the included 10 are billed at $0.15/day per assignment. Charges accrue daily and are invoiced at the end of each billing period.
What happens when I cancel?
Your subscription stays active through the end of your billing period — proxy numbers keep working and overage charges continue to accrue for active assignments. Delete assignments you no longer need to reduce your final bill. At the end of the period, all numbers are released.
Articles
Guides and resources for protecting your home service business.
How Cleaning Businesses Lose Clients to Contractor Poaching
Learn the warning signs and real costs of losing clients to contractors who go direct.
What Are Proxy Phone Numbers and How Do They Work?
A plain-language guide to proxy numbers and how they protect your business communications.
5 Ways to Protect Your Cleaning Business Client List
Practical strategies to keep your client list secure and your revenue protected.
The Complete Guide to Contractor Poaching Prevention
Everything you need to know about preventing contractors from stealing your clients.
How to Stop Contractors from Poaching Clients
Step-by-step methods to stop contractor poaching and protect your recurring revenue.